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Website Terms and Conditions

Terms and conditions of using


This website is owned and operated by Cardiff Wellness Lounge LTD, company number 15592560.

These Terms set forth the conditions under which you may use our website and services as offered by us. This website offers visitors wellness and massage services and products, including information. By accessing or using the website or our service, you acknowledge that you have read, understood, and agree to be bound by these Terms.


To use our website and/or receive our services, you must be at least 18 years of age or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. Usage of this website and/or receipt of services is not permitted where prohibited by law or under any regulation applicable to you.


When buying a product or service, you agree that: (i) you are responsible for reading the full item listing or service description before committing to buy it; (ii) you enter into a legally binding contract to purchase an item or service when you commit to buy and complete the checkout payment process.

Prices for our services/products are listed on the website. We reserve the right to modify our prices at any time, and to correct pricing errors that may inadvertently occur. Further details about pricing and sales tax are available on the payments page.

Returns and Refunds

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Please note:

  • Products can be returned only in the country in which they were originally purchased.

  • The following products are not eligible for return: digital products or electronic gift certificates.

Changes and Cancellations

We may change or stop providing services or any features within the services at any time without notice. We may terminate or suspend access to the services temporarily or permanently for any reason, or for no reason, without notice and liability.

Warranty and Liability

Valid warranty claims for products purchased from us will be repaired or replaced. If we can't repair or replace the product within a reasonable time, you will be entitled to a full refund upon prompt return of the product to us. Shipping costs for repaired or replaced products to the customer will be covered by us, with the customer responsible for return shipment to us.

The service and all materials therein, including software, images, text, graphics, logos, and all Intellectual Property Rights related thereto, are the exclusive property of Cardiff Wellness Lounge LTD. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, perform, publish, adapt, edit, or create derivative works thereof.


By uploading content to the website, you confirm you own all rights or have the appropriate license to upload/transfer the content. You consent that the uploaded content may be publicly displayed on the website.


We may terminate or suspend your access to the service without notice for any violation of these Terms, any applicable law or regulation. You may discontinue use and request to cancel your account and/or any services at any time.


You agree to indemnify and hold Cardiff Wellness Lounge LTD harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against us by any third party due to or arising out of your use of the website or any of the services offered on the website.

Limitation of Liability

To the maximum extent permitted by applicable law, Cardiff Wellness Lounge LTD assumes no liability or responsibility for errors, mistakes, or inaccuracies of content; personal injury or property damage resulting from your access to or use of our service; any unauthorised access to or use of our secure servers and/or any personal information stored therein.

Modifications to Terms

We reserve the right to modify these terms at our sole discretion. Changes will be notified to users, and continued use after such changes constitutes acceptance of the new terms.

Governing Law

These Terms shall be governed by the laws of England and Wales. Disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For more information or customer support, please get in touch with us at the following details:

Cardiff Wellness Lounge LTD
Global Link, Dunleavy Drive, Cardiff, CF11 0SN
Phone: 02922 520 241

We're here to assist you with any queries or support you may need regarding our services or products.

Pulsio Hire Terms and Conditions

Terms and Conditions for Pulsio Leg Device Hire

Welcome to Cardiff Wellness Lounge LTD’s Pulsio Leg Device Hire Service.

By hiring the Pulsio Leg Device ("Device") from Cardiff Wellness Lounge LTD, company number 15592560 ("we", "us", "our"), located at Global Link, Dunleavy Drive, Cardiff, CF11 0SN, you ("the Customer", "you") agree to be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before hiring the Device. Your access to and use of the hire service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the service.

1. Hire Period

The Device is available for hire for a period of one week ("Hire Period"). The Hire Period begins on the day the Device is collected by or delivered to the Customer and ends seven days thereafter.

2. Hire Fee

The hire fee for the Device is £30 per week ("Hire Fee"). The Hire Fee must be paid in full before the commencement of the Hire Period.

3. Collection and Return

The Customer agrees to collect the Device from our premises on the agreed date and time and return it in good condition at the end of the Hire Period, unless delivery arrangements are made in advance.

4. Use of the Device

The Device is to be used strictly according to the manufacturer's guidelines and instructions provided by us. The Customer agrees not to misuse or allow the Device to be misused in any way.

5. Maintenance and Care

The Customer is responsible for the regular cleaning and general maintenance of the Device during the Hire Period. Any damage or malfunction caused by negligence or misuse by the Customer will result in additional charges for repair or replacement.

6. Liability

Cardiff Wellness Lounge LTD is not liable for any injury, loss, or damage arising from the use or misuse of the Device. The Customer assumes all responsibility for risks associated with the use of the Device.

7. Cancellation

If the Customer wishes to cancel the hire agreement, notice must be provided at least 48 hours before the commencement of the Hire Period. Cancellations made less than 48 hours before the start of the Hire Period will incur a cancellation fee of 50% of the Hire Fee.

8. Extensions and Late Returns

Requests for extensions of the Hire Period are subject to availability and must be agreed upon in advance. Late returns will incur a charge equivalent to one day's hire fee for each day beyond the agreed return date.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. By continuing to use our hire service after any revisions become effective, you agree to be bound by the revised terms.

Contact Us

For more information about our Pulsio Leg Device hire service, please contact us at 02922 520 241 or visit our website.

pulsio T&C
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